Depending on where you are located and your interactions with the Website, certain processing of your Personal Data by us may be subject to data protection and privacy laws, including the EU’s General Data Protection Regulation (“GDPR”), the UK Data Protection Act 2018 (“DPA”) and the California Consumer Privacy Act (“CCPA”). For example, this may be the case where Dimension processes the Personal Data of individuals in the EU and the UK who use the Website (“EU/UK Processing”) or of users of the Website who reside in California (“CCPA Processing”).
COLLECTED PERSONAL DATA
Information that you submit to us may include: (1) your name, user name and password; (2) contact details, such as your personal or work postal address, email address and phone number; (3) information about your communications with us, including the Personal Data you provide to us in email or in conversations with our employees and personnel; and (4) your marketing preferences, including any consents you have given us. If you provide Personal Data about any person other than yourself, you must ensure they understand how their Personal Data will be used and that they have given their permission for you to disclose the Personal Data to us and our outsourced service providers to use.
We automatically collect certain Personal Data to help us understand how you use the Website (“Usage Data”). For example, each time you visit the Website we may automatically collect your IP address, browser and computer or device type, access time, the webpage from which you came and the webpage(s) that you access during your visit. We may combine Usage Data with other Personal Data in a manner that enables us to trace Usage Data to an individual user. Some web browsers may have “do not track” settings. The Website may not honor “do not track” settings.
On occasion, we may receive Personal Data from third party sources, such as where our trusted suppliers provide web analytics and reporting services to us.
We do not knowingly collect Personal Data from minors nor do we target the Website to minors.
The following describes the purposes for which we process the Personal Data referred to above, and any information you give us, as well as the legal basis for the use of Personal Data that is subject to the EU/UK Processing.
We may process Personal Data to verify your identity and communicate with you in relation to the products and services we provide. We do this where necessary to fulfill a contract or purchase, or take steps linked to a contract or purchase.
We may process Personal Data in response to requests from government law enforcement authorities conducting an investigation. We do this where necessary to comply with a legal obligation.
We may process Personal Data to provide services to our clients and other individuals; to promote our services to clients, potential clients and other individuals; to advise you of news and industry updates; to monitor the use of the Website and protect the Website; to investigate any complaints received from you or others about the Website; and in connection with legal claims and for compliance, regulatory and investigatory purposes. We do this where necessary for our or another party’s legitimate interests and where those interests are not overridden by your data protection rights.
We may process Personal Data to send you direct marketing by email in relation to our services, or for other purposes from time to time as explained by us at such time. We do this where you give us your consent.
We employ other companies and individuals to perform functions on our behalf, such as for analyzing data and providing certain services related to the Website. These third-party service providers have access to Personal Data as needed to perform their functions, but we require that they do not use Personal Data for other purposes. Personal Data is not shared with any unaffiliated third parties for their marketing purposes unless we have obtained your consent to do so in accordance with applicable law.
CCPA DISCLOSURE: We may disclose the following categories of Personal Data to our service providers for the performance of business services on our behalf: (1) identifiers, including your name and contact details, such as your personal or work postal address, email address and phone number; (2) commercial information, including your marketing preferences and any consents you have given us; (3) Internet or other electronic network activity information, including information related to the browser or device you use to access the Website, your IP address and cookie preferences; and (4) audio, electronic and visual information, including your communications with us and the Personal Data you provide to us in email or in conversations with our employees and personnel. We do not sell your Personal Data and have not sold your Personal Data in the last 12 months. We do not sell the Personal Data of minors.
EU/UK DISCLOSURE: Your Personal Data may be transferred to, processed in and accessed from jurisdictions outside the EU and the UK by us and the third parties with which we share your Personal Data. Specifically, your Personal Data will be transferred to Dimension affiliates and third parties in the United States of America. When we transfer your Personal Data among our affiliates, or to other third party organizations, we will do in accordance with the GDPR and/or the DPA, including through the use of European Commission-approved standard contractual clauses, a third party’s binding corporate rules or we where are entitled to rely on one of the other safeguards permitted by the GDPR and/or the DPA.
Please note that any Personal Data we have copied may remain in back-up storage for some period of time after your request, and that if you delete certain Personal Data you may not be able to use the Website in the future without re-submitting such information. Please also note that we will maintain Personal Data whenever we are required to do so by law or regulation.
Individuals in Andorra, Argentina, Australia, Canada, Faroe Islands, Guernsey, Hong Kong, Israel, Isle of Man, Japan, Jersey, Mexico, New Zealand, Singapore, South Korea, Switzerland, Uruguay and certain other jurisdictions may have certain rights in relation to their Personal Data. These rights vary, but they may include the right to: (1) request access to and rectification or erasure of their Personal Data; (2) restrict or object to the processing of their Personal Data; and (3) obtain a copy of their Personal Data in a portable format. Individuals may also have the right to lodge a complaint about Dimension’s processing of their Personal Data with a data protection authority. The rights described herein are not absolute and may not be applicable to you. We reserve all of our rights available to us at law in this regard.
EU/UK DISCLOSURE: You may be entitled to ask Dimension for a copy of your Personal Data, to correct, delete or restrict processing of it, and to obtain the Personal Data you provide in a structured, machine-readable format and ask us to share this Personal Data to other organizations. You may also have the right to object to processing in some circumstances and can ask us not to send you direct marketing or to carry out profiling at any time. You have the right to lodge a complaint about Dimension’s processing of your Personal Data with a data protection authority in the place you live, work or where the breach occurred. Where we have asked for your consent, you may withdraw consent at any time. If you ask to withdraw your consent to Dimension processing your Personal Data, this will not affect any processing that has already taken place. These rights may be limited, for example if fulfilling your request would reveal Personal Data about another person, where they would infringe the rights of a third party (including our rights) or if you ask us to delete Personal Data that we are required by law to keep or have compelling legitimate interests in keeping. We will inform you of relevant exemptions we rely upon when responding to any request you make.
CCPA DISCLOSURE: If you are a California resident, you may be entitled to request access to the Personal Data that Dimension collects about you, to request that Dimension delete your Personal Data and to opt out of the sale of your Personal Data. The CCPA prohibits Dimension from discriminating against you for exercising your applicable CCPA rights. Under California Civil law, Californians are also entitled to request information relating to whether a business has disclosed Personal Data to any third parties for the third parties’ direct marketing purposes. If you are making a request for access, we may not be able to provide specific pieces of Personal Data if the disclosure creates a substantial, articulable, and unreasonable risk to the security of your Personal Data, your account with us, or our systems or networks. If you are making a request for erasure, we will ask that you confirm that you would like us to delete your Personal Data again before your request is submitted.
If you wish to exercise any of the rights described in this section, or if you believe that any Personal Data about you is inaccurate, please email firstname.lastname@example.org or call 917-450-1156.
If you wish to exercise your rights, we will need to verify your identity. To do so, we will request that you match specific pieces of information you have provided us previously, as well as, in some instances, asking you to provide a signed declaration under penalty of perjury that you are the individual whose Personal Data is the subject of the request. If it is necessary to collect additional information (including Personal Data) from you, we will use the information only for verification purposes and will delete it as soon as practicable after complying with the request. For requests related to particularly sensitive Personal Data, we may require additional proof of identification. If you make a request through an authorized agent, we will require written proof that the agent is authorized to act on your behalf. We will process your request within the time provided by applicable law.
RETAINING PERSONAL DATA: EU/UK DISCLOSURE: Where we process your Personal Data in connection with the Internet Services, we keep the Personal Data to comply with our legal obligations or to communicate with you because you still have another connection with Dimension. Where we process your Personal Data for marketing purposes or with your consent, we process the data until you ask us to stop and for a short period after that (to allow us to implement your requests). We also keep a record of the fact that you have asked us not to send you direct marketing or to process your Personal Data so that we can respect your request in future. We maintain administrative and financial records and use multiple methods to back up our data and systems to ensure reliable data recovery in the event of a significant business disruption, and retain this information in accordance with internal policies.
SEC REGULATIONS, S-P, S-AM AND THE GRAMM-LEACH-BILEY ACT
We have implemented measures to help protect Personal Data from loss, misuse or unauthorized access or disclosure. While we strive to protect Personal Data, we cannot guarantee its security.
The Website contains links to third-party websites. We are not responsible for the privacy practices of any such third-party website (whether accessed through an advertisement, service or content link) and you should review such practices prior to submitting any information or Personal Data to such websites.